Terms of Use

You need to be aware of certain things when you use the www.palliativecareonline.com.au website ("Our Website”), choose to link to Our Website, or visit other sites via a link from Our Website. 

Our Website is administered by Silver Chain Training, a trading name of Your Life Health & Learning Incorporated (ABN 39 742 730 429) ("we”, "our”, or "us”) and a member of the Silver Chain Group.

Your use of Our Website is subject to:

(collectively "Website Terms”).

If you do not accept the Website Terms and agree to be bound by them, you are not authorised to use Our Website.

Changes to the Website Terms

We reserve the right to change these Website Terms:

  1. with or without further notice to you; and
  2. without giving you any explanation or justification for such change.

Information about you and your privacy

Our Privacy Policy sets out how we deal with personal information generally.  If these Website Terms are inconsistent with our Privacy Policy, these Terms of Use apply to the extent of the inconsistency.

Collecting information 

We are committed to safeguarding personal privacy, and recognise that individuals have a right to control how their personal information is collected and used. 

We collect certain data when you access Our Website, however this data is generally not personal information and is not used by us to personally identify you.  Such de-identified data is collected:

  • By Our Website's server, relating to your navigation of Our Website.  The types of information collected may include details of the type of browser you are using, your IP address, the URL you have come from and your domain type and server.
  • For purposes such as:
    • Website and system administration;
    • Reporting to governmental agencies; and
    • Research and development.

Personal information is not collected without your consent. When you complete a feedback form, survey, or send us email feedback, we will not provide your email address to any third party mailing lists or sell your email address to any commercial organisation. We will not use your email address for any other purpose, and will not disclose it, without your consent. Your email may be kept as a record of correspondence.

We are not in any way responsible for how any third party (including but not limited to any website that you access and/or use through Our Website) collects and/or uses your personal information. You are solely responsible for checking the terms of use and privacy policy of each website you visit on a case by case basis and determining whether you accept such terms of use and/or privacy policies.

Accessing your personal information and making complaints

You have the right to request access to personal information that we hold about you, and to request its correction.


  • request access to, or correction of, your personal information; or 
  • make a complaint in relation to privacy, the handling of your personal information or your request to access it,

please contact us by email, phone, or post using the details set out below.


Attention: The Privacy Officer
Silver Chain Group
Sundercombe Street
Osborne Park WA 6017

Telephone: +61 89201 6728

Email: For online enquiries you can contact us.

Online: If you have an online account, you can access and change some of your personal information by logging in to your account and following the instructions.

Links to third party sites

Our Website may contain links to third party websites. The links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement of us of the sites or the information, products or services provided on those sites. You access those sites and use the information, products and services made available on those sites solely at your own risk.

Copyright & trademarks

Our Website contains copyright material, brand names and other trademarks, logos and service marks that are protected by law. You should assume that all names and logos are the property of Silver Chain Training or a third party, and that all content on Our Website is subject to copyright. Except as expressly authorised, the use of any material on Our Website (including reproduction, modification, distribution, republication, display or communication of any kind) is strictly prohibited.

Suspension or termination of access

We may suspend or terminate your access to all or any part of Our Website at any time, if you breach these Website Terms in our reasonable opinion.

Limitation of Liability

We are making site content available for others without assuming a duty of care to you. We are not in the business of providing professional advice and we give no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on Our Website and/or linked sites. Although we use reasonable care and skill in providing Our Website, we cannot promise that Our Website will be continuously available or virus or fault free.


You agree to indemnify and must defend and hold us harmless, from and against all loss, damage, liability, charge, expense or cost (including all reasonable legal and other professional costs on a full indemnity basis) of any nature or kind arising from your breach of these Website Terms.


If any part of these Website Terms is found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Website Terms and the severed part will not affect the validity and enforceability of any remaining provisions.

Applicable law

These Website Terms are governed by Australian law.

Last modified: Thursday, 9 July 2015, 11:17 AM