• Help desk

    Welcome to the Technical Support forum for Palliative Care Online Training. This forum exists to provide learners and users with a place to discuss technical issues with each other and Silver Chain Training Tech Support staff members. While Silver Chain Training Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, because of the nature of forums.

    Please include the following while posting:

    • The computer or system you are using: Windows? Mac? Linux? 
    • The type of device you are using, such as an iPad or laptop
    • It is important to mention the platform, such as Windows, OSX, Linux or Safari
    • The browser you are using, such as chrome or Firefox. We do not recommend Internet Explorer. 
    • Do you have minimum software requirements installed on the system you are using. Check the help section in this portal for further information.
    • Name of the module, the topic name and page or activity you are having difficulties with. If possible please provide a link to the page. 
    • Description of the problem. Please supply as much information as possible so we can replicate the situation.